For Sales Teams:
- Anytime, anywhere access to customer and contact data. Complete information about customer needs and buying behaviour – enables sales staff to offer precise solution as per need, up-sell and achieve customer engagement.
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Exhaustive reports provide complete understanding about leads, sales pipelines and opportunities – enables sales staff in channelizing their efforts in appropriate direction.
- Managers have more transparent overview of overall sales efforts and status – enables them to track goals, qualifying leads and opportunities, guide teams, take proactive steps, implement consistency and together achieve targets.
For Management and Business Owners:
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Get clear visibility about sales – anytime, anywhere – enables you to guide teams in taking informed decisions
- Accurate information about resource performance – enables you in optimized resource management.
For Marketing Teams:
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Precisely manage and track your marketing campaigns to know the effectiveness of each campaign
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Analyze marketing objectives and results vis-a-vis marketing activities and campaigns
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Get in-depth view of activities and results – enabling you to spend your marketing money and resources effectively .
For Customer Service Teams:
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Effectively and efficiently address customer queries and provide right solutions
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Offer personalized service to customers by accessing complete history and information about the customer which in turn helps you strengthen the relation
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With prompt notifications and automatic escalations, ensure top-class service to your customers
- Maintain transparency with customers by offering them anytime access to the status on various query resolution.