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Are administrative tasks automated? Are you unable to keep track of sales? Do you suffer from very long sales cycle? Are deals more profitable than before? If these questions force introspection and seek for immediate solution, then you are not alone.
Various companies, some of them although well organized suffer from these problems. Sales strategy determines the growth of any company. Organizing sales and ensuring a proper and smooth functioning of sales team according to the specific requirement is an art. Manual process or lack of proper tool can make it run into quandary.
Identifying the imminent requirement and considering the importance of sales as a key factor, PMAM Corporation, the fastest growing multinational IT Company in US, has developed PMAM CRM Tool to provide better efficiency and sharpness to the sales process across any vertical.
PMAM CRM Automation Tool provides an end-to-end solution for Account Management, Lead Management, Opportunity Management to Sales Management and every step in between.
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What is CRM?
CRM, an online enterprise CRM solution, enables companies to forge strong relationships and increase customer satisfaction; allows you to organize and manage information about a customer. You can easily view your leads, opportunities, contacts, accounts, forecasts, cases, and solutions. Additionally, it lets you analyze and segment your customers and prospects, tracks your marketing effectiveness, and generates valuable reports. As it runs on the Internet, helpful timesaving resources are integrated into the application and made available to provide real-time information about a client's prospects and customers that helps in bringing efficiency and effectiveness into the science of selling.
CRM: The All-In-One Tool
An in-depth study into the requirements of different companies, after regular interaction with market leaders, and analytical research of available tools led to the development of CRM. With the additional features, apart from the common requirements, as compared to the leading tools available for sales requirements, it provides you the best cost-effective efficient solution to boost sales. With its salient features and key modules, CRM enjoys a clear edge over other leading tools in market. |
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Contact Management
PMAM CRM provides detailed information of prospects and leads according to different categories like industry size, type, sales status, relevant contact information and any special notes entered by sales staff. With your desktop displaying information on leads; you can schedule a call, view notes on the lead, send an e-mail, mail merge, send a mass mail or download/view contact information on an excel sheet for further analysis.
Interaction Tracking
PMAM CRM enables the sales personnel to key in Notes during dialogue with the prospects. These Notes can be later analyzed through Activity Report by Sales User, Product or Prospect which could provide extremely useful product positioning information to existing and future prospects. The Interaction Reports also help identify product training needs for individual sales personnel.
Hierarchy Management
The administrator can define the hierarchy of Sales personnel in Sales organization which enables team creation. The dashboards and other reports of the system are configured to analyze individual and team performance based on the hierarchy setup.
Collaterals
CRM serves as the all-purpose tool. You can upload collaterals like mail templates, presentations and other data or required files in the tool. Once uploaded, you can access it from anywhere, saving you the extra effort to manage your important files when away from the workplace. These collaterals can also be shared with other members on the team.
Lead Generation
CRM enables you to maintain detailed information of a lead including multiple contact names, address, phone number, email address, website address, personalized notes section, SIC description, product description, organization size etc.
Lead Qualification
With PMAM CRM you can qualify and target leads irrespective of the Qualification process followed at your organization. Effective tools such as Product questionnaires, Surveys and Notes can be used to facilitate lead qualification. Qualified leads could be targeted by categorizing them into baskets.
Lead Promotion
CRM enables you to qualify leads by promoting them to Sales ready leads. You can custom define the pipeline status of leads based on the criteria, status or terminology used in your industry or organization and use the categorization to analyze the entire sales pipeline.
Quota Generation
Contract Generation
Status Tracking
Sales Pipeline Management
Monitoring the efforts put by sales force in terms of sales closures, contracts generated meetings setup etc. The sales efforts are viewed as a funnel report. The 5 fully customizable legends for the funnel
Forecast
PMAM CRM provides Sales Forecast that enables you to predict the Sales over a period in future based on opportunities in the pipeline and historical sales data.
Analytics
PMAM Analytics provides you a summarized top down drillable view of the entire sales organizations efforts. Dashboards and score cards with customizable reports enable you to quickly and effectively maintain a close watch on the Sales Organization day to day work. Each report is clickable and drillable to the smallest detail to enable effective analysis of the organizations sales efforts
Sales Campaigns
Email Campaigns
Surveys
Internal Application Security
The system is password protected and hence only authenticated users as set up by the administrator would have access to the system. All access rights are under the Administrators control. Other users can access only the data, files, modules and fields as allowed to them by the administrator. PMAM CRM uses 16 bit encryption algorithm to ensure user passwords are protected; no password information is stored on the client/browsers. Password policies are implemented to ensure that the passwords chosen by users are strong enough.
External Data Security
PMAMCRM provides 128-bit SSL (Secure Sockets Layer) encryption. The 128-bit SSL (Secure Sockets Layer) gives you the highest level of protection possible over the Internet. The Internet Explorer 128-bit High Encryption is the highest level of protection possible for all your Internet communications, including credit card use and financial transactions.
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Account Management
Lead Management
Opportunity Management
Sales Management
Security